At TrendLab, your satisfaction is our priority. If you’re not completely happy with your purchase, we’ve made returns simple and hassle-free.
Items must be returned within 30 days of delivery.
Products must be unused, unwashed, and in original packaging with tags attached.
For hygiene reasons, certain items such as intimates, sports bras, or undergarments are non-returnable unless faulty.
Contact our customer support team at support@trendlab.com with your order number.
You will receive a return authorization and instructions.
Ship the item(s) back to us using the provided details.
Once we receive and inspect your return, a refund will be issued to your original payment method within 5–7 business days.
Shipping fees are non-refundable unless the return is due to a damaged or incorrect item.
If you need a different size or color, please request an exchange when contacting support.
Exchanges are subject to product availability.
If you receive a faulty or incorrect product, please contact us within 7 days of delivery for a free replacement or full refund.